| Services |
| Our great line of expertise ensure that we can offer the best possible advice, technical assistance and support available. Our staff constitutes the following qualifications: |
| |
| B.Sc. Compute Science | B.Hons. in Computer Science | | Compaq ACT & ASE | MCSE | | Certified Novell Administrator (CNA) | CCNA | | D-Link Certified Network Engineering | N+ | | A+ | Pastel Certified Installer (PCI) | | Electronics Diplomas | HP Accredited Integration Specialist (AIS) for standard servers (ISS) | | Fijitsu Siemens technical qualifications in desktops, laptops and servers | HP AIS and ASE for integration and implementation of HP Blade servers | | HP Accredited System Engineer (ASE) for (ISS) | |
|
| |
| Here follows a short list of the basic services offered: |
| |
| System analysis |
| The evaluation of computer systems, identifying potential problems, possible solutions and cost-benefit analysis. By appointment we will send out a system analyst to your premises to evaluate your computer systems and operations in order to propose a computer plan for the next 3 years which will streamline your operations, maximize throughput and productivity and will ensure a lower total cost of ownership. To request more information on this dynamic service, click here. |
| |
| Repair of computers, monitors, printers and scanners |
| Our technical skills make the repair of your IT products a breeze. Our technicians will evaluate a faulty product and prepare a quotation for the repair upon which you can decide to repair the item or replace the item. We have strategic alliances with all the major repair centers in South Africa and can outsource under warranty and complex out of warranty repairs. We guarantee a effective turnaround on your repairs to minimize your downtime. Selected loan units are available while your items are being repaired. Preventative maintenance ensures that your product will keep on working after a repair. We service and repair some of the largest corporate educational and mining companies in the region. |
| |
| Basic software development and website designs |
| Our staff has advanced tertiary education in software development. This knowledge enables us to evaluate complex software problems and suggest solutions or create alternative software. We also implement basic websites to enable you to take full advantage of the internet. |
| |
| Problem resolution and Troubleshooting |
| Our on-site technician can evaluate and solve complex network and computer problems. A complete diagnosis of your problems and a effective solution will be presented to ensure that your IT works for you. |
| |
| Installation of computer networks |
| Years of technical experience. We have installed some of the largest networks in the region. We also connect remote branches with one another to establish the sharing and flow of information between your branches. We will suggest the most cost effective solution. |
| |
| Service Level Agreements |
| We have service contracts with large corporate institutions. You can reserve a certain amount of hours with our company. We will send a qualified onsite technician to your premises to fix problems and service your computers and products. You will also qualify for certain free services depending and the contract you want. As a SLA customer, you will also qualify for discount pricing on all the products you purchase through BlueTek and deliveries. You can contract us on a certain reaction time which will ensure minimum downtime. |
| |
| Marketing and Distribution |
| BlueTek offers marketing and distribution services throughout South Africa. We will market your IT product throughout South Africa and maximize its exposure to the relevant market. We will setup a website and online purchase system for the product, distribution channels and advertisements. We have the experience and knowledge and qualified marketing experts who will ensure your product will reach its target user. Our aliances with the major distributors in South Africa will make the distribution of your product a success. As an example we have done this for PUKKE with their new Afrikaanse Speltoetser 2.0. Please visit www.spel.co.za to demonstrate. | |
|
| |
| Internetworking |
| We supply atlantic www.lantic.net internet connections for R79 per month (e-mail and internet included). Mweb also has great educational internet products www.mweb.co.za. Atlantic offers the best performance and stability at the best price. A broadband solution like ADSL is also available . With ADSL you don’t pay for calls or dialups anymore, you pay a fixed monthly fee for Internet that is 24 hours available and 8x faster than conventional Internet |
|
Services
